Industry Expertise That Delivers
Technology Support and Consulting
Strategic IT guidance that aligns technology with your business goals—not just quick fixes. We act as your dedicated partner, delivering tailored solutions with urgency, clarity, and real business understanding.
Proactive IT Management
We identify and resolve issues before they impact your business, minimizing downtime and costly disruptions. With full network visibility and continuous monitoring, you stay focused on operations—not IT problems.
Disaster Recovery Planning
Protect your business from data loss with reliable backup and rapid recovery solutions. We deliver enterprise-level protection without the complexity or cost.
Hardware Sales
Stay current with the right technology without having to keep up with it yourself. We evaluate, recommend, and implement solutions that fit your business—no guesswork required.
Protecting all of your connections and devices
At Crimson Tech, we offer flexible, scalable service tiers designed to fit your business needs—whether you just want system monitoring or full-service IT management with compliance and strategic support.
Industries We Serve
Flexible Service Tiers, Tailored to Your Needs
At Crimson Tech, we offer flexible, scalable service tiers designed to fit your business needs—whether you just want system monitoring or full-service IT management with compliance and strategic support.
Core Managed IT
Reliable IT. No complexity.
Designed for stable environments that need dependable IT support, proactive system management, and essential endpoint protection—without the cost or complexity of advanced security monitoring or compliance services.
Includes:
- 24/7 monitoring and alerting for workstations and servers
- Operating system and third-party application patch management
- Server patch management
- Unlimited remote support during business hours
- User account creation, changes, and access management
- Asset inventory and lifecycle tracking
- Managed Endpoint Detection & Response (EDR)
- Baseline Microsoft 365 / Google Workspace security configuration
- Primary firewall availability monitoring
- Network outage notification and escalation
- Support for up to two managed devices per user
Ideal for organizations with predictable IT environments that want responsive support, reliable operations, and proactive maintenance—but don’t need continuous security operations, threat hunting, or compliance management.
Reliable IT that keeps your business running—without paying for services you don’t need.
Secure Managed IT (Most Popular)
Layered protection. Real-time response.
Built for organizations that need more than dependable IT. Secure Managed IT combines proactive IT management with continuous security monitoring, threat detection, and rapid incident response to defend against today’s cyber threats.
Everything in Core, plus:
- 24/7 SOC-backed security monitoring, analysis, and escalation
- Managed Endpoint Detection & Response (EDR)
- Identity Threat Detection & Response (ITDR)
- Managed email security and phishing protection
- Privileged Access Management
- Security policy configuration and enforcement
- Ongoing Microsoft 365 / Google Workspace security policy enforcement
- Managed image-based server backups with 1TB pooled storage per server
- Backup monitoring and failure alerting
- Disaster recovery and business continuity planning
- Security incident response for managed systems
- Security vendor coordination
- Quarterly executive reporting
- Elevated service priority
Ideal for organizations that need continuous security oversight, faster response to cyber threats, and a stronger security posture—without the cost and complexity of a full enterprise security program.
Proactive protection that helps your business stay secure, resilient, and productive.
Complete Secure IT
Strategic leadership. Complete technology ownership.
Our most comprehensive solution combines continuous SOC-backed security with proactive engineering and dedicated vCIO leadership—giving your organization a long-term technology partner, not just an IT provider.
Everything in Secure, plus:
- Phishing-resistant multi-factor authentication (hardware-based where supported)
- SIEM with advanced correlation and escalation
- Image-based workstation backups for critical users
- Rapid full-system recovery for protected systems
- Backup monitoring, alerting, and remediation
- Monthly performance and utilization reporting
- Annual IT roadmap, budgeting, and strategic planning
- Ongoing technology lifecycle and risk advisory
- Advanced firewall lifecycle management
- Configuration backup and change tracking
- VPN monitoring and management
- Proactive network security engineering
- Priority response handling
- Dedicated vCIO strategic guidance
Built for growing organizations, multi-site businesses, and leadership teams that want strategic technology planning, stronger operational resilience, and long-term accountability—not just IT support.
Security, strategy, and leadership—all in one partnership.
What Our Customers Say